The Gap in Broadband Access

Steve Lohr, "The Gap in Broadband Access," New York Times, Dec. 5, 2018, p. B1.

The country seat, Republic, has basic broadband service, supplied by a community cable TV company owned by residents. But go beyond the cluster of blocks in the small town, and the high-speed service drops off quickly. People routinely drive into town to use Wi-Fi in the public library and other spots for software updates, online shopping or schoolwork, said Elbert Koontz, Republic's mayor. 

COMMENT

     The gist of this article is that the U.S. government has about $4 billion available for grants and subsidies in order to bring broadband to rural areas. Microsoft wants some of that money, especially because, " it enlarges the market for their products and services."  Does anyone see a problem here?

   Note how the article frames the public service offered by libraries and coffee shops as a nuisance. Maybe using the library and coffee shops for occasional fast Internet is not actually as onerous as Microsoft claims it is. Maybe people like to go into town now and again to buy groceries or have coffee or borrow a library book.

     While Microsoft says 162.8 Americans lack fast Internet, FCC numbers suggest that a lot more people in rural areas already have Internet. It's just slow. The device Microsoft is proposing to use to provide access costs "just" $300 (!) which might sound cheap to Bill Gates.  Microsoft plans to reach 3 million rural residents.  To me it sounds like Microsoft plans to suck $900 million directly out of  the pockets of disadvantaged rural people under the guise of helping them.

     It irks me that the government has $4 billion to help Microsoft market products and services, but no money for libraries that have already found a way to immediately fill the community need for fast Internet. I admit, it might not be quite as convenient of having your own, but it's up and running right now and it doesn't have $300 in upfront costs to use it.  With a little ingenuity, local people are making it work for them.  Maybe if the library got a piece of the pie for rural Internet access they could make things work even better.

    But what about the digital divide?  Sadly, it's real, but fast Internet access is no magic bullet.  I've had some experience with it since I use slow internet myself.  At school my kids are forced to use clunky software that has very little educational value but which has once in a while caused them to actually fail classes because of the way it limits  teachers' ability to adjust grades and assign extra credit work.  One year the school failed to hire a competent math teacher.  The administrators told the kids to just use videos from Khan Academy.  If you ask me, a mitigating factor for the digital divide is a gap between overblown expectations for what computers will do and what computers actually do.