Better Buses Better Cities

Steven Higashide, Better Buses Better Cities: How to Plan, Run, and Win the Fight for Effective Transit (2019).

Agencies have to do better than "open houses" that draw eight people at the library and instead think seriously about how to get public input that equitably represents bus riders and activates allies throughout the planning process. They have to discard ponderous project development  processes that result in 5-year timelines for bus lane projects and try tactical approaches that change streets overnight instead.

COMMENT

Library open houses are portrayed here as an ineffective way to gather citizen input for transit improvements.  Many transit riders can't come either because such meetings conflict with work, of the bus stops running at night.   In order to get stakeholder input, it's essential to try to get a representative sample, not just respond to a few people who manage to show up in person.